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  1. 1Step 1: Verify Account
  2. 2Step 2: Enter Payment Details
  3. 3Step 3: Review and Confirm

Welcome to the MySolstice Customer Portal!

Setting up Direct Debit for your payments is quick and easy. Follow these simple steps to ensure your payments are made automatically on time. Verify your details by entering your Account Number and Post Code. Then follow the prompts to set up Direct Debit. By setting up Direct Debit, you ensure your payments are handled automatically, securely and on time. For any questions or assistance, reach out to our friendly customer service team at 1800 750 750 or info@solsticeenergy.com.au

Setting up Direct Debit is easy and will ensure payments are made on time. You can easily pay your bill using your preferred payment method such as credit/debit card (Visa or Mastercard) or bank account. Please confirm the details entered on this page is correct before clicking Submit.

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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islanders Elders of all communities who also work and live on this land.

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Please don’t resubmit, click ‘Back’ or refresh the page, as you might be charged twice or transaction may fail. A confirmation will load shortly and will be sent to provided email address. We’re working on your request. Thank you for choosing SEW. A confirmation will load shortly and will be sent to provided email address. Payment amount cannot be greater than the maximum payment amount i.e Payment Amount cannot be less than $1 Payment Amount cannot be more than $20,000.00. Please enter your 9 digits Routing Number There will be a $XXXXX transaction fees as well as $XXXXX limit on the transaction. There will be a $XXXXX limit on credit card transaction. Enrollment Date Prior day before bill due date days before bill due date Done You are setup for Direct Debit by Bank Account. You can remove this and update your details at any time. If you require assistance, please contact us on 1800 750 750. You already have direct debit setup via credit card. Please contact us on 1800 750 750 or email info@solsticeenergy.com.au if you require assistance with your existing direct debit. Please Enter all the necessary details Please enter a valid X to Y digit Service Account Number. Please enter a valid Payment Amount. Please enter all the mandatory information. Payment Amount cannot be zero, please enter a valid Payment Amount. Your payment is declined. Please try again later. We have received a payment for lastPaymentAmount within the last duration. Do you want to continue? Credit/Debit Card Bank Name Amount length should not be exceed from 9 digit Routing Numbers do not match, please enter the same Routing Number. Bank Account Numbers do not match, please enter the same Bank Account Number. Card ML_bank Google Pay Apple Pay Please select state from dropdown Please accept the Terms & Conditions. Your Direct Debit details have been saved successfully. Direct Debit Profile Not Saved. Please select Payment Date. Bank Account Please accept the Terms & Conditions. Setting up Direct Debit for your payments is quick and easy. Follow these simple steps to ensure your payments are made automatically on time. Verify your details by entering your Account Number and Post Code. Then follow the prompts to set up Direct Debit. By setting up Direct Debit, you ensure your payments are handled automatically, securely and on time. For any questions or assistance, reach out to our friendly customer service team at 1800 750 750 or info@solsticeenergy.com.au